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CReiches

New Contributor II

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6 Messages

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No upgrade to Internet Ultimate Package

Just checked and havent gotten any speed difference. 94-96 mbps / 21mbps . Did a modem reboot and nothing different. Do i need to have the Tech come out and check the speed like when i got Ultimate package in January?

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ChrisL

Former Moderator

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7.1K Messages

I checked from this end and it appears the modem did successfully update.  Make sure you're testing from a device that has a gigabit Ethernet port for best results.

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RickyShade

New Contributor

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2 Messages

My modem rebooted by itself last night (slash morning, like at 12:30AM or something) while I was using it. I wasn't even sure what was going on, but I remembered they were announcing faster speeds, so I decided to run a speedtest and got 100MBit :)

Now they just need to increase the monthly cap to 600GB and we'll be good.

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MichaelJ

Moderator

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1.8K Messages

Thank you! You are welcome to reach out to us on Facebook and Twitter @COXELP also.

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