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New Contributor II
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New CISCO box shows AULD and reboots once an hour
Hi,
I recently replaced my old Scientific Atlanta DVR with a CISCO DVR. My SA DVR was starting to corrupt recordings but worked fine when watching live TV. After replacing it with a CISCO DVR once every hour the box shows an AULD error and reboots.
I have tried different coax cables and different power outlets but nothing seems to resolve the issue. Any ideas?
StephanieS
Moderator
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Please send an email to: cox.help@cox.com and include your full address and the account holders name, I'll need to take a look.
StephanieS
Cox Support Forums Moderator
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Kamin
New Contributor II
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email has been sent.
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Accepted Solution
Kamin
New Contributor II
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just to update this in case anyone else has the same issue, I was told my signal strength looked good via support and last night Cox sent a reset to my box and since then I haven't had a single issue.
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