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Miguel1983

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Moving a Wired Cable Modem from One Room to Another

Is there any way to move my wired cable modem from one room of my house to another room (which has an existing cable jack) without needing a COX technician?  Telephone support claimed it would cost me $49.95 to have a technician come out.  Seems excessive considering it would likely take 5 to 10 minutes to complete the work.

Thanks.

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ChrisL

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You should be able to move the modem to any operable jack without needing a technician to come out.  If the jack is not operable for some reason you could either troubleshoot the wiring issue yourself, arrange for us to install/troubleshoot the outlet, or hire a contractor of your choosing.

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