Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
bryaninphx
+6 more
Valued Contributor
•
921 Messages
Closed
Are there only certain Motorola CableCARDs, provided by Cox, (Hardware Versions and/or Firmware Versions) that support 6 Tuners.
Someone is being told by Cox in Hampton Roads, VA that Cox Motorola CableCARDs only support 2 Tuners, and I know that is not correct. But there may be only certain Hardware Models that do support all six.
TiVo's website says: Motorola CableCARDs — version 2.65 or later, but that may be a misprint and might need to be FW* 6.25
Does anyone know the facts and Version #'s
Discussions
•
Updated
3K
1
0
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Discount for no service after the storm
Discussions
1
0
Payment
Discussions
1
0
StephanieA
Former Moderator
•
bryaninphx,
I apologize for the delayed response. I'm not showing a specific version or model to support 6 tuners. Both our M-Cards and tuning adapters (Motorola and Cisco) will work with 6 tuner devices. If your device isn't working, please email me at coxhelp@cox.com.
0
0