Dindafly's profile

Dindafly

New Contributor

 • 

1 Message

Closed

Modem move

I'm moved my modem and router to a different room with a phone jack because phones were not working now internet will not work a swell please help

Discussions

 • 

Updated 

2.2K

2

0

0

H

Health_Edge

+5 more

Valued Contributor III

 • 

4.2K Messages

What kind of modem is it? Sounds the the new outlet isn't getting the same amount of signal through the wire. I will be able to tell you how to check signal levels once I know what modem you have, but in general it should be on the 192.168.100.1 page.

0

0

C

ChrisL

Former Moderator

 • 

7.1K Messages

When I look at the modem from this end the signal levels reported are well out of specification on the low end suggesting this cable outlet is in need of work.  It may be necessary for a technician to come out and troubleshoot further.

0

0