Mini Box

ripoff: "Will the new mini boxes support same channels as existing package?"

No, just "Starter" and "Essential"

ripoff: "Say if one has sports package, will mini box all support those channels?"

No. But those with sports packages already have regular HD receiver.

ripoff: "If one has entended [sic] basic package, will mini box also catch thos [sic] cahnnels [sic]?

Cox has no "extended basic" package. Please explain.

Hi ripoff,

If there are any remaining questions you may utilize the forums, or even our website for more Mini Box info. Here is a link for some basic info on the Mini Box and components. 

http://www.cox.com/residential/support/tv/article.cox?articleId=4ce98620-1668-11e4-d88c-000000000000

Domino said:

Cox has no "extended basic" package. Please explain.

Cox does have expanded service in Hampton Roads area of VA. Clearly stated on my Cox bill.

Cox advanced TV

Includes:

Cox TV starter

Expanded Service

Faith & Values Pak

Advanced TV Service

It seems there are many different service names used around country, which might or might not correlate with other areas (another confusing issue). I don’t know if Expanded here is same as Essentials somewhere else.

Don318 said:

Domino said:

Cox has no "extended basic" package. Please explain.

Cox does have expanded service in Hampton Roads area of VA. Clearly stated on my Cox bill.

Cox advanced TV

Includes:

Cox TV starter

Expanded Service

So you are claiming that "Expanded Service" is actually "extended basic"? Odd that neither of those terms are mentioned at:

http://media.cox.com/support/print_media/tv/cls/virginia/cl_hamptonroads.pdf

Hi Don318,

The mini boxes are an extension of the direct to set channels. You will get the channels that you were already getting straight from the wall. If you want to get the higher digital tier channels, you will need to get a digital receiver instead of a mini box. 

Domino said:

.............Odd that neither of those terms are mentioned at:

http://media.cox.com/support/print_media/tv/cls/virginia/cl_hamptonroads.pdf

Domino,

That is exactly what I was trying to point out. Even Cox has varying service terms (even printed material that is confusing). No where on my bill or service description when logged into my account (Cox Site) is Essential mentioned. What I typed here is an exact quote of services always listed on my  paper bills. From listed channel lineup I know I get the Essential channels but not because Cox makes it clear on my account/bill etc. It takes detective type work on my part; I have to ASSUME that Expanded Service listed in account is Essentials on listing.

StephanieA said:
Hi Don318,

The mini boxes are an extension of the direct to set channels. You will get the channels that you were already getting straight from the wall. If you want to get the higher digital tier channels, you will need to get a digital receiver instead of a mini box.

StephanieA,

Thanks for your reply, I was aware of what I would be receiving. I was trying to help Domino understand what he sees (or thinks) is not always what other customers are seeing.

Don318 said:

StephanieA said:
Hi Don318,

The mini boxes are an extension of the direct to set channels. You will get the channels that you were already getting straight from the wall. If you want to get the higher digital tier channels, you will need to get a digital receiver instead of a mini box.

StephanieA,

Thanks for your reply, I was aware of what I would be receiving. I was trying to help Domino understand what he sees (or thinks) is not always what other customers are seeing.

What is on your bill is not necessarily what you have. For example, my bill says I have a GSH8642. We both know that device doesn't exist. Point being, what Cox calls something on the bill is quite irrelevant.