Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
I was just switched to the new "myemail" product today. Would have been nice to have been notified that this was occurring BEFORE it happened. Apparently, there's no option to return to the old webmail version. The new UI leaves a lot to be desired. The webmail UI wasn't exactly great, but at least it was functional and quick. New 'myemail" UI is a step backwards. COX really needs to do a better job testing to avoid release of an inferior product. Notifying the customer IN ADVANCE of the change occurring is also an appropriate method of deploying a new release. Logging in and having a new (poor) UI without any advance notice is poor policy. You don't release a sub-standard product in hopes of making it better AFTER you release it, you ensure it is a better product BEFORE releasing it. I'll give it a few days to see if performance improves, otherwise there's plenty of other free email products available (Gmail, etc.).
Discussions
•
Updated
2.9K
6
0
0
Daily outages
Discussions
2
0
Outages
Discussions
0
0
SSID & Password
Discussions
1
0
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Wifi 7
Discussions
1
0
Frequent Outages
Discussions
1
0
Outages
Discussions
0
0
Variety pack
Discussions
1
0