belacyrf's profile

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Me.com is now considered spam???

My wife uses her me.com domain for her email and has been for some time. As of the week of 5/4/2015 my wife's me.com domain is now being blocked.   I had to change my spam blocking to get her email to show up.

Is there a way to get this fixed?? I shouldn't have to see all junk email, just to see emails from the me.com domain which is a valid email domain.

Moderator

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1.8K Messages

Hi belacyrf, you mentioned you had to change a spam blocking setting to allow her emails to come through, what are you using for Spam Blocking? What email application are you using? Cox Web Mail or a third party email application?  Are the emails that she sends you going to a Spam folder?  If you could please provide some additional information it would be helpful.

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I had to adjust the spam settings at Cox Webmail (since Cox is the one flagging and removing the email).

However as of last night, her emails are no longer coming through as SPAM.  So it appears Cox rollback some of their changes.

Thanks

Moderator

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1.8K Messages

You are very welcome belacyrf. Glad to hear it is working now.

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Ok, well today my wifes email is going back into the SPAM folder.   Can you please open a request with whomever manages email to find out why the me.com email is considered SPAM?

OR is there a way I can list trusted domains for my own email?

Moderator

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1.8K Messages

Go to settings click on Allow and Block Messages, check the selections to make sure you don't have her email address blocked by mistake. Also, check your Spam blocker settings and let us know which one you are set to. Basically, check all the settings under Mail Management to make sure nothing is setup incorrectly.