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zartect

New Contributor

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3 Messages

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MAC Address/Clone

Looking for the MAC Address option in Basic Settings where it should be and not finding it. Can someone tell me where I can find that option? Looked through every option on my router and didn't find anything.

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zartect

New Contributor

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NetGear CG3000D-RG. When I signed up for Cox last year they told me it was the best one, but the router UI is the old one and it doesn't even show the options I need.

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DerrickW

Valued Contributor

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1.2K Messages

Were looking for the section labeled "MAC Filtering" in the router settings?  That section is listed under Advanced.  If you are not seeing the correct information we can verify that you are using the latest firmware.  We'll need the account information, can you please send an email with the name and address listed on the account?  

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zartect

New Contributor

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No I wasn't looking for filtering. Address or address cloning. Email to who/what?

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ReneeG

Former Moderator

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980 Messages

Hi zartect,

Please email the team at cox.help@cox.com.

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