Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
After the recent floods (Louisiana, August), out TV reception got very dicey. Pixillated, then black screen with "no signal detected" message. Some improvement has been noted, and after a final "reset," all lines but one have returned to normal, The one line, however, has continued to deteriorate; now about half of the channels are black screen. It is also the longest line in the system, which makes me wonder if the soaking (both four-way and two-way splitters are pretty much weather exposed) might have damaged that particular connection. I have not experimented with switching splitter connections, maybe I should? The splitters are the standard Cox -3.5 db down, 5-1gig. Should I invest in higher quality splitters?
I apologize for the length of this message; but I am frustrated. Any suggestions will be maost appreciated. Thanks!
Discussions
•
Updated
2.2K
1
0
0
Lack of hotspot setting
Discussions
1
0
Cox bill wrong
Discussions
1
Discount for no service after the storm
Discussions
1
0
Payment
Discussions
1
0
ChrisL
Former Moderator
•
Considering what's happening now and everything that has lead up to now I'm thinking having a technician come out and check things out is probably not a bad idea.
0
0