Losing connection - often

Hi Cox, you seem to be having serious problems in my area, maybe others too, but aren't being forthcoming about the root cause. I've had Cox for more than a decade, NEVER have I had so many problems with my internet. I want to know if you're throttling my service. I've had a technician out here and I've upgraded my modem. I've talked to tech support at least 5 times in the past 2 weeks. I'd like you to take a look at my area in general to see if this is isolated or part of a bigger issue.