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New Contributor
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Locking PiP Questions?
Dear Cox;
For 2 years your subscribers have asked why, when they "upgrade" their cable boxes, they lose Picture in Picture?
It's a fair question--and it just happened to me. No one told me I would lose it...they just gave me a "better" (Cisco) box.
2 years ago, you said "it will be a forthcoming firmware upgrade" -- now, you say "it's for the TV" -- which is nonsense.
Finally, on all the forums that ask it, you have locked them down.
Why?
Health_Edge
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Valued Contributor III
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Are you looking for the technical answer or want a official answer from moderator?
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StephanieA
Former Moderator
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The PIP option is only available on some of our Rovi guide. At this time, it isn't on any of our Contour receivers. I can submit your request to our Video Team for review. If you have any other suggestions, please let me know and I will forward them also.
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