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Contributor III
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Less user input?
Is it me or does it seem like this forum has less user support then other technical forums I have been on? Has plenty of Cox support, but not many actual customers helping other customers. I just like to help. I find it fun. But seems alot of people here either ask a problem then never return once they get a answer or just post a complaint and never return at all. I don't mean this as a complaint, I am just curious why this forum is like that. Thoughts?
ChrisL
Former Moderator
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This is a relatively new forum keep in mind. We actively monitor things here and try to help where a Cox answer is really called for however try to give the community a chance to work for issues that don't specifically require assistance from us.
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olsj87
New Contributor
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The forum is relatively new and the idea of Cox support forums is new. You really need a much stronger technical customer base to have forums but I'm glad it's working out. I was actually shocked and proud when I found out Cox offered this. Usually, most residential service customers turn to dslreports.com or the like for help.
You don't find many ppl with your character to want to help let alone return the favor. That's actually what's wrong with the world today!
Take care!
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