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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Data usage by device
Discussions
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Webpages loading slowly, buffering
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Map of Fiber to the Premises Areas?
Discussions
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Cox Panoramic WiFi consuming bandwidth - Anyone?
Discussions
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Reset Modem Often!
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Bill
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NBA League Pass vs NBA TV
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Cox/Spectrum is deceptive!
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Health_Edge
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Valued Contributor III
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What kind of modem/router do you have?
How are you seeing this latency? Can you post the ping and/or tracert data?
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smtips
New Contributor II
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I would first drop the router from the mix and see if it continues. If it does not and you're stable with speed tests wired directly, then consider replacing the router or doing a factory reset on the router. Instructions abound on the net how to do that if you aren't sure. If the problem persists after a reset, probly time to replace the router, Newegg has a good TP-Link that won't break the bank here.
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