Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
1 Message
Closed
Discussions
•
Updated
2.2K
2
0
0
Data usage by device
Discussions
3
0
Webpages loading slowly, buffering
Discussions
1
0
Map of Fiber to the Premises Areas?
Discussions
1
Cox Panoramic WiFi consuming bandwidth - Anyone?
Discussions
3
0
Pro Connect Charges
Discussions
1
0
Billing cycle
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
Health_Edge
+5 more
Valued Contributor III
•
What kind of modem/router do you have?
How are you seeing this latency? Can you post the ping and/or tracert data?
0
0
smtips
New Contributor II
•
I would first drop the router from the mix and see if it continues. If it does not and you're stable with speed tests wired directly, then consider replacing the router or doing a factory reset on the router. Instructions abound on the net how to do that if you aren't sure. If the problem persists after a reset, probly time to replace the router, Newegg has a good TP-Link that won't break the bank here.
0
0