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I was given an IR extender at the Cox store today for my Cisco 9865HDC. After plugging it into the IR port, it will not work. Do I need to reboot the DVD or reprogram the remote? Or, did I get a bad IR extension?
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Domino
Valued Contributor III
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What IR extension were you given?
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clevert70
New Contributor
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The 5' long IR extension and 3M adhesive I was given came in an unmarked zip lock bag. It has a stereo mini plug on the end -- fits in the IR port, but does not work. I'll drop back to the store today and ask if they're sure it's supposed to work with the Cisco 9865HDC.
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Domino
Valued Contributor III
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Chances are that you were given the "Mini-box" IR extender. But from what you say, I have no way of knowing. The 9865HDC IR operates at 57KHz. I think the "Mini-box" uses the usual 38KHz.
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