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New Contributor
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internet
i have wi-fi 5c926d and what to add a mac pro lap top to the system it is asking for a pass word and i have i think forgotten it how do i reset it or????????
ChrisL
Former Moderator
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I'm not familiar with any device by that designation. Are you talking about a wireless gateway? If it's one of ours you can reset it by holding the reset button for 30 seconds then connect using the information on the sticker.
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Tecknowhelp
Valued Contributor II
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Resetting the device to factory resets ALL the settings, not just the password you need to connect a device. If the device has WPS, that might be a simpler fix. I can give specifics once I know what you have.
+1 What model router/gateway do you have? I find nothing listed under 5c926d. Look on the unit for a sticker that might have the correct info. Or at the very least, what brand router is it? Netgear? Belkin? Cisco? Etc?
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