Bill's profile

New Contributor

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4 Messages

Closed

internet

I have a computer that will not get on th internet. when i check the ipconfig it says the media is disconnected. how do i turn the media back on.?

New Contributor III

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17 Messages

Bill - Are you trying to connect via a wired or wireless connection? Also, what operating system are you running?

New Contributor

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4 Messages

Windows XP and yes wireless.

New Contributor III

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17 Messages

Ok. First make sure your computer is equipped to connect via a wireless connection (I'm sure you already have but you never know). Then check to see if there is a switch on your computer that enables/disables wireless...make sure it is enabled. If you're still having issues follow these steps:

  1. Unplug your modem and router (if separate)
  2. Wait 30 seconds
  3. Plug your modem and router back in
  4. Allow the devices to reboot
  5. Restart your computer
  6. Test the connection

If you're still experiencing the issue you can find additional steps in our article on Fixing Internet Connection Problems.

New Contributor

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4 Messages

Thank you, Fixed it by doing away with that computer.