Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Internet
I'm paying for cox ultimate Internet and it says up to speeds of 150 but I recive nothing near that I get speed up to 30 that's it please help me.
DustinP
Moderator
•
Are you running this test wireless? If this is a wireless speed test, then I'd recommend to run a speed test with a computer wired directly to the modem (without the router in the equation). When doing this, I'd recommend unplug the power to the modem. While the computer is off, run the Ethernet cable from the modem to your computer. Plug in the power to the modem, wait about 3 minutes, then power on the computer. Run a couple speed tests and please reply back with the result.
Dustin P.
0
0