ron12567's profile

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Internet Speed

I have Premier. Why are my Internet Speeds are so low? Back to Speed Check Review results for the past 25 speed checks. What do these measurements mean? Cox Net: Indicates whether or not you are connected to the Internet using Cox High Speed Internet. Download Speed: How fast your connection delivers content from the Internet to your computer. Upload Speed: How fast your connection delivers content from your computer to others on the Internet. Latency: Also known as "PING", latency measures the amount of time it takes for your computer and the Cox server to communicate with each other. Your IP Address: The label that identifies your computer on the network. This lablel can change from check to check. Cox Market: Indicates the market you selected for the check. How are speeds measured? Download and upload speeds are measured in Megabits per second (Mbps) or Kilobits per second (Kbps). 8 Megabits (Mb) = 1 Megabyte (MB) 8 Kilobits (Kb) = 1 Kilobyte (KB) Want to know more? For more information about your speed check results and how to interpret them, visit our speed check support articles. Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market Fri Jun 12 06:00 PM Yes 68 Mbps 11 Mbps 26 millisec 68.230.129.116 Providence Fri Jun 12 05:56 PM Yes 30 Mbps 11 Mbps 11 millisec 68.230.129.116 Providence Fri Jun 12 05:54 PM Yes 12 Mbps 12 Mbps 27 millisec 68.230.129.116 Providence Thu Oct 23 03:52 PM Yes 95 Mbps 24 Mbps 9 millisec 98.182.37.231 Providence Sun Oct 19 09:01 AM Yes 95 Mbps 23 Mbps 8 millisec 98.182.37.231 Providence Sun Oct 19 09:00 AM Yes 95 Mbps 23 Mbps 9 millisec 98.182.37.231 Providence Sun Oct 12 10:09 AM Yes 65 Mbps 25 Mbps 9 millisec 98.182.37.231 Providence Sun Oct 05 12:02 PM Yes 65 Mbps 30 Mbps 7 millisec 98.182.37.231 Providence

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@ron12567

I tried looking up your modem from here however I'm not getting any response which is likely a symptom of a larger signal or equipment problem.  You could try bypassing any extra cable splitters or trying different cable outlets.  If that doesn't get any results it may be time for a technician to come troubleshoot further.