Poorservice's profile

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Internet issues

Anyone want to make a guess as to why my internet is unstable? Did the following: 1. Called for service twice. No improvement. 2. Upgraded modem. No improvement. Anyone know if uVerse is more dependable. I can live with slower system if it reliable.

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Thanks,

i will replace my powers strip. The splitter was replaced by a Cox tech. 

Base on the recent issues that are being brought up on the Forum, my issue not just me. It has the appearance that COX  advertising and sales may have oversold the service without upgrading the hardware. The risk to Cox is that AT&T may have picked up on this. I just saw a TV commercial that was using reliability as a reason for changing to their service.

i have been with COX for 20 years. The of the primary reasons for staying have been performance and reliability. Since i do not have stock in the company, i would have no problem changing to a more modern system. The monthly cost will be approximately the same.

You might pass it up the ladder that it is becoming more transparent that the issue is with the provider and not the user.

Best,

Poorservice