lpinlv's profile

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Internet Connection Lost

Every night about the same time 7:00 - 9:00 pm we lose internet connection 2 to 3 times. Why is that and how can it be remedied? 

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@lpinlv

The modem seems OK from this end when I look. Can you try testing a wired connection and see if it also has issues? -Chris

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I don't know what a "wired connection" is.  The cable doesn't go out, unless I'm watching Netflix for Amazon Video.  It stops for about

1 - 2 minutes.

Former Moderator

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@lpinlv

By wired connection I mean trying to connect an Ethernet cable between the modem and a PC and see if it works that way. This would help us understand better if you're experiencing a wifi or Internet problem.

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