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In order to maintain my advertised DL speeds (15mbps), I need to restart my modem at least once a day. Otherwise, my DL speeds go to 2 mbps while my upload speed has no issue. If I check the logs, I just see this repeated over and over again. Can anyone help? Thank you
| Time | Priority | Code | Message |
|---|---|---|---|
| Jul 12 2017 10:57:41 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=90:3e:ab:65:2f:3f;CMTS-MAC=e0:2f:6d:6d:99:74;CM-QOS=1.1;CM-VER=3.0; |
| Jul 12 2017 10:57:41 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=90:3e:ab:65:2f:3f;CMTS-MAC=e0:2f:6d:6d:99:74;CM-QOS=1.1;CM-VER=3.0; |
| Jan 01 1970 00:00:15 | 6-Notice | N/A | Cable Modem Reboot due to power reset ;CM-MAC=90:3e:ab:65:2f:3f;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; |
| Jul 12 2017 02:07:47 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=90:3e:ab:65:2f:3f;CMTS-MAC=e0:2f:6d:6d:99:74;CM-QOS=1.1;CM-VER=3.0; |
| Jul 10 2017 23:47:20 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=90:3e:ab:65:2f:3f;CMTS-MAC=e0:2f:6d:6d:99:74;CM-QOS=1.1;CM-VER=3.0; |
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ChrisL
Former Moderator
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Nothing significant stands out when I check the modem from this end. Are you able to duplicate this issue with a PC connected directly to the modem?
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