Intermittent access/speed

Question

For the last few weeks I've had intermittent access and speeds (0.5mbps-12mbps) with the preffered 50mb package.  This is with multiple computers, different routers, and swapped cables.  I only have a docsis 2.0 modem.  I've talked to others in the Phoenix area who have had similar issues.  Do you think I need to upgrade my modem, or has this been a consistent problem with others?

spamuser · Answer

Yes, upgrading is a start.  After upgrading, make sure your account is set up to get the faster speeds.

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Intermittent access/speed

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