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MikeyChris
+4 more
New Contributor II
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In-home wifi issues
I have had this issue ever since we got the Cox ISP service. Sometimes everything works fine for maybe 2 weeks, sometimes not even an entire day. The issue is that our inhome wifi drops out. Once this happens all wifi devices in the house (phones, tablets, PC's) do not recover until the gateway/modem (Cisco DPC 3825, Cox provided) is rebooted (pull the power plug). The gateway/modem is located centrally in the house and walls are conventional wood stud.
Another issue is the service in the backyard (front and side yards work fine). There are many dead spots in the back yard, perhaps because we have a metal sun room attached to the back of the house. Would this improve using a repeater/booster? If yes, how does the repeater work? i.e. does it pick up the signal wirelessly and retransmit it?
Any suggestions are appreciated.
ChrisL
Former Moderator
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MikeyChris
+4 more
New Contributor II
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The status led's on the gateway are the same after a loss of wifi as before. I can't say what happens at the instant the failure occurs becuase I am never watching it then
The wired connections all work (during the wifi outage), and the wired computers can access the internet. Whatever this issue is seems to only affect the wifi. Also, once the wifi has failed, the gateway HAS to be rebooted to restore wifi service (IOW, it just doesn't start working again).
Right now the wifi is fine. A few months back there were days I had to reboot more than twice a day.
It has been suggested (by forum folks) that I use the Cisco DPC 3825 only as a modem and but a standalone wifi/router. Any comments on that?
Thanx. Sorry to be tardy in responding - my wallet was stolen and I have been busy dealing with all those hassles (license, insurance, bank ATM, credit cards, etc.).
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AllenP
+4 more
Valued Contributor
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First have Cox make sure your firmware is up to date. If that isn't/doesn't fix the problem, yes, IMHO, your best solution is using the 3825 as a modem and adding a separate router. At this point in time, separate devices is the way to go.
I use an SB6180 modem and a dlink router. Purchased the dlink because it was very cheap ... $30 for an ac750 dual band router. Figured even if it gave me problems, at $30 it was a throw away. Only drawback was it only has 100BaseT Ethernet ports. I've been presently surprised ... it works great. Plenty of throughput for my Preferred account. 100BaseT is plenty to handle the 60 or so Mbps. I get speedtests of about 62Mbps both wired and wireless on the 5GHz ac band. Best of all, solid connections, no need to reboot. I take the network down once every week or two just to clear everything out but never (over the last year) had to reboot to solve a problem. If I decide to upgrade my internet service, I will have to get a gigabit router but my modem is good to go. I only have to replace the one device.
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ChrisL
Former Moderator
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MikeyChris
+4 more
New Contributor II
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Thnax Chris,
I haven't had to reboot in over a week now. The channel select was on AUTO, and Ch1 was presently in use (interference level: Acceptable) . So, since that has worked well, I set the Channel to Ch 1 and we'll see how that works. I really appreciate the help. I was a techie (broadcast TV) for 45 years, but not very familiar with wireless, so this helps a lot.
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ChrisL
Former Moderator
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