taylor9dj's profile

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Increasing frequency T3 intermittent timeouts

I've been having t3 interference and subsequent intermittent disconnects for about a year now, have had techs out multiple times only to tell me they dont know the reason its happening. Linked is pics of what I think is the issue -- upstream bonded noise, I have changed modems 3 times (all self-produced), currently these stats are with Netgear CG3000Dv2 , its happening more and more often, I'm about to cancel service if I can't solve the problem. =( (I dc'd twice while writing this.)

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img source = http://i.imgur.com/8IxBIme.png , http://i.imgur.com/tsSiGWd.png

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So looks like there is 2 things happening here contributing to your issues: One is your T3s and 2 is your gateway is logging wifi interference and channel hopping a few times here and there. 

Do you live in an apartment? With that much wifi interference logging, looks like you do.

As far as the T3s go, this a lot of T3s to accumulate. You are likely getting a ton of power adjustments as well. T3s usually indicate an impairment on the upstream and the top 2 causes are noise and an impedance on the line. If you're getting power adjustments (when your modem is constantly instructed to change its power output to compensate for an impedance on the line), which I think you are, this will coincide with your T3s as well. I don't think the issue is noise here causing the T3s; I think there is an impedance somewhere. If it was noise with the amount of T3s you have, someone would have already been dispatched to your node same day. But you may be the only person with T3s so I'm thinking the issue is isolated within your house. Specially if you live in an apartment, the way contractors originally ran lines in apartments was without much care.

Did any tech open up your wall plate and check the connector behind there? 

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Im guessing theres a splitter in the wall? No I don't remember the tech checking a wall plate. Do splitters cause impedance or would it be something else?

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Older splitters can as they were made during the days when you didn't have internet service via cable and thus didn't need to worry about your return path which is the low frequencies. There could be splitter behind there or there could be an ad connector behind the wall plate (one that is crimp on, has a *** out, braiding, etc). Open it up and see wat you find.