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We have moved to North Dakota and Cox is not here. The service agent suggested I keep my email until I got something else and then just cancel it. Online I can upgrade or transfer service but it wouldn't give me any choices to cancel my service. Can you please help. Please email me at cXXXb@gmail.com. My old account is cXXXb@cox.net.
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Poor internet service
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Cox bill wrong
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Becky
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Moderator
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Thanks for reaching out to us through the Cox Forums! I've hidden your email addresses to protect your privacy. Has your former Cox account been completely closed? If so, your @cox.net email address has already been terminated.
To ensure that your account and all services have been disconnected, please email my team at Cox.Help@cox.com. Be sure to include your @cox.net email address and the full street address where your Cox services were active prior to your move to North Dakota.
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