Zawaka's profile

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3 Messages

Saturday, March 15th, 2014 3:51 AM

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I think my Docsis 3.0 modem is using 1.0

So after wondering why my speeds where capped (uploads around 3mbps) I think i may have figured it out. My modem is a Motorola SBG6580 pretty sure i'm using the wrong configuration file. The configuration file i was using was for Docsis 1.0 and i am using a docsis 3.0 modem. I also found some information about it being an old configuration file on the internet. Here is some screen shots i took the speeds tests were taken one right after the other(not at the same time) Im paying for 50/10 and im not even getting the speed below mine lol. I pay my bills by streaming to twitch.tv but i get soo many dropped frames im out of work. PPPPPLLLLLZZZZ HELP!!!.


http://imgur.com/a/IS0yA


The cox speed test shows what is should be getting i think.  But im DEFINITELY getting what the speedtest.net is getting

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3 Messages

11 years ago

Thank you so much config file has been updated and I am getting the right speeds thanks!!
Config file updated from 151001_vm2.0_d.cfg to 161001_vm2.0_d.cfg   Everything working as intended.  
Good thing I noticed this; I had one tech already come out and support wanted to send another.  I'm glad I didn't follow the tech's advice and just buy a new modem!

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