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When I try to run a speed test for my Internet service, I noticed that there is a statement saying I am not on the Cox network? I click on the question mark, but nothing happens. I am using Cox for my Internet and TV, so how can I not be on the Cox network?
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Still missing most channels
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Payment
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Poor internet service
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Still missing most channels
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Payment
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Lack of hotspot setting
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JonathanJ
Former Moderator
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Are you logging on to cox.com and running speed test if not check link http://bit.ly/1p4chU9.
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Bruce
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Honored Contributor III
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I didn't login with my Cox account and the test worked. There are no Cox cookies on my computer. Perhaps it worked after validating my Cox-assigned IP address because it's listed under Speed Test Results.
Unless Thistle's IP address is masked...or modem MAC, whichever Cox authenticates...it should work without logging into your account.
https://www.cox.com/residential/support/internet/speedtest.html
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