Hi def syncing

Hi Arnie34,

I can understand how frustrating this is. Do you notice if this occurs on certain channels or all HD stations? Is this a problem on multiple receivers in your home or just one? Does this happen during certain times of the day? Do you have a splitter connected to your cable line going into your box? If so, I would recommend bypassing the splitter and connecting the cable directly from the wall to the box securing it as tight as possible to see if the issue is still present.

Arnie34: "Frequently our hi def goes out of sync  between the speaking and the picture. Is this a Cox issue or the tv?  It is very annoying.  Is there a solution."

Are you connected to your TV from your STB via HDMI? If so, the problem is probably in your TV. Are you connected to your TV from your STB via component cables? If so, the problem is probably your STB. In this case, try cold re-booting your STB.

Try switching from HDMI to component cables, or from component cables to HDMI and see how it affects your problem.

we have 2 tv s . I have not seen this on 1 of them. The one with a problem is what we usually watch.  I am not sure what a splitter is. It is interesting that I can usually fix it by switching to regular tv and back, but that is a pain.

Arnie34 said:

we have 2 tv s . I have not seen this on 1 of them. The one with a problem is what we usually watch.  I am not sure what a splitter is. It is interesting that I can usually fix it by switching to regular tv and back, but that is a pain.

Arnie34,

Can you clarify what you mean by switching to regular TV? Are you changing inputs and coming back? Also, this doesn't say what kind of cables you are using to go from the TV to the receiver. If it is an HDMI cable, I suggest changing the cable. If you are using component cables, than we might need to trouble shoot the receiver and send some signals.