Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Help resolving a dispute in billing
Hi - looking to figure out how to escalate a billing related item. Despite requests for escalation, I am being given a scripted answer that is of no help.
The item in question is a Home Security related issue. Can someone point to an email where I can send in some details?
Thx, Sri
ChrisL
Former Moderator
•
This forums is primarily intended for peer to peer support for technical related issues. Billing issues are personal in nature and best not address in a public forum. You can email us at cox.help@cox.com and we'd be happy to look into any account concerns you have.
0
0