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New Contributor III
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13 Messages
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The issue is not the dvr - but actually the tv. It is emitting interference. Take some of that yellowish masking tape like painters use and place it over the IR receivers on the Cisco box. Shine a bright light up to the Cisco box to find them - they are on the right side.
This will fix the sluggish remote performance..
i saw a post earlier with this issue but it has been locked and is a year+ old.
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Accepted Solution
CraigRy
New Contributor III
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A post with a suggestion for fixing remote issues.
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ColleenD
+2 more
Moderator
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The masking tape trick has helped some customers, so has using a post-it note on the front of the box. Others have found that turning off the Noise Reduction setting in the TV menu does the trick.
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