Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
3 Messages
Closed
Hello,
I would like to know if there is a firmware update for my modem, Cisco DPC3825? I am currently receiving about 20-25mbps while connected wireless and 50mpbs while wired. I am hoping a firmware update will correct this issue.
| Model: | Cisco DPC3825 |
| Vendor: | Cisco |
| Hardware Revision: | 1.0 |
| MAC Address: | |
| Bootloader Revision: | 2.3.0_R3 |
| Current Software Revision: | dpc3825-v302r125573-131008a-COX |
| Firmware Name: | dpc3825-v302r125573-131008a-COX.bin |
| Firmware Build Time: | Oct 8 10:55:58 2013 |
| Cable Modem Status: | Operational |
| Wireless Network: | Enable |
*Edited by moderator to remove MAC address
Discussions
•
Updated
3K
3
0
0
Can't find replacement for modem
Discussions
1
0
Cox won’t update modem firmware
Discussions
2
0
Hitron Coda56 Firmware version
Discussions
3
0
Billing cycle
Discussions
1
0
Package site
Discussions
0
0
Bills
Discussions
1
0
Internet outage 24 hrs
Discussions
4
0
LDabrowski87
New Contributor
•
Hi Tiffany,
I received an increase of about 15mbps with the firmware update.
Thanks!
0
0
LDabrowski87
New Contributor
•
I am now receiving 40-50mbps down and 20-25mbps up with a wireless connection. Much better than the 20-25mpbs down and 5-10mbps up I was receiving before the firmware update.
Thank again!
0
0
ReneeG
Former Moderator
•
0
0