Dan01000's profile

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Failure to record.

Why does cox cable dvr say "Recording failed because the program was not found in the guide". It did it to several different programs on different days. 

I also got a "Recording failed because we experienced problems tuning to the channel where the program aired. It was on CBS, not related to first error, I think  


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Hi Dan01000,

If the title is missing from the guide or is not listed correctly at the time of the recording, it could cause the error you're receiving. I recommend resetting your box by unplugging it for 2 minutes. This will allow the guide to update. Depending on the box you have, it can take up to an hour to fully load the guide. Let us know the results.

Thank you,

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