Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Event Timer jumps to wrong channel
Well I was hoping with the new channel lineup this problem might go away but I see that it has not. Can you tell me why when I select a HD channel to watch an up coming program that when it Is time to the program to start instead of jumping to the HD channel it switches to the SD channel and I still have to manually change the change?
BTW speaking of the new lineup, I'm not to crazy about it, thought things were just fine the way they were now it's just confusing have the same station in multiple locations. Just seems like a waist and must have been suggested by someone who likes dish and satellite TV.
StephanieA
Former Moderator
•
0
0
BoomerSoonerOKU
New Contributor
•
I'm having the same issue. Set an event timer for channel 1027 and when timer hits it changes to channel 27. Receiver model is Motorola DCX3200-M.
0
0
BoomerSoonerOKU
New Contributor
•
Problem still persists. Any way around this?
0
0
StephanieA
Former Moderator
•
Are you able to tune to channel 1027? If so, do you get an error message or icon? What city do you live in?
0
0
BoomerSoonerOKU
New Contributor
•
Yes, the channels work fine. But, when I set an event timer for that channel (the HD one), when the timer changes the channel it always goes to the SD version.
I live in Tulsa, OK.
0
0
StephanieA
Former Moderator
•
0
0
BoomerSoonerOKU
New Contributor
•
Auto-tune to HD is on. I've never touched that setting as I was completely unaware of it. If it is supposed to automatically switch to an HD channel when there is one available when selecting an SD channel it has never worked.
0
0
StephanieA
Former Moderator
•
0
0
Doc_P
New Contributor
•
0
0
BoomerSoonerOKU
New Contributor
•
I just tested this again using a different channel. Here are the sequence of events:
Watching a program on channel 1027.
Set an event timer for channel 1026.
One minute before the timer changes the channel the banner pops up on the screen that a timer is upcoming. The banner says event is starting on channel 26.
After one minute the timer changes the channel to 26, not 1026. The output on the front of the receiver when it changed the channel was 26.
I've recreated this scenario on numerous channels. The event timer will not utilize the new HD channels. It always defaults to the SD channel.
0
0
StephanieA
Former Moderator
•
On the front of the receiver, the video output should be lit. It will be 480i, 480p, 720p, or 1080i. Let me know which one you get when it auto tunes.
0
0
BoomerSoonerOKU
New Contributor
•
As stated above, this is a Motorola DCX3200-M. The only information available on the front of the box is the time or channel, and a power indicator.
0
0
Doc_P
New Contributor
•
0
0
Domino
Valued Contributor III
•
I'd double check that info. The DCX3200 has a time/channel readout? Or is yours the P2?
0
0
BoomerSoonerOKU
New Contributor
•
I'm just reading what is on the box itself. Here is a pic:
https://www.dropbox.com/sc/5j68pr7jbn83kq9/AAApMZlt1UCgaeD3iypkVkh7a
0
0