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essential internet service and expanded service

Why am I being charged for expanded internet service and essential internet service,$49.00 plus$ 49.99?

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Hi my cox questions,

This forum is primarily intended for the discussion of technical issue among peers. Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with this post, your full name, address and the COXPIN. We’d be happy to assist you with this.