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Error Message on Modem: "Started Unicast Maintenance Ranging - No Response received - T3 time-out;"

and sometimes I get this message: "Unicast Ranging Received Abort Response - Re-initializing MAC" Both are considered "Critical". I have reported a number of times and it has never been addressed. What does one have to do to get cox to fix this problem with their system?

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@ljbutson

From this end all seems well with the modem except for the T3 events being logged.  Are there any cable splitters you can try bypassing to see if that helps?