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Equipment Suprise Charge
I was billed $115 for (modem) equipment that supposedly was not returned after almost 7 years of service!!! I was paying for phone service for my grandparents residence and they have recently sold the property and moved overseas. Now I get a bill for $115 for a modem that they did no return but was in use for 7 YEARS!
Go centurylink!
MichaelJ
Moderator
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I would be happy to check into the issue for you. However, the forums are not the best place for this. Cox Support Forums are for customers to discuss technical topics related to Cox services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @coxhelp, visit us on Facebook, or at cox.help@cox.com
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