chuckchuck's profile

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Equipment needed- phone only

I have been debating cancelling all other services and keeping phone only. The phone program I have is a measured line, and I really only use the thing for alarm system, and occasionally Dr. Offices and the school system will call and leave me a VM. But generally, i would cancel this phone if I wasn't getting it for $10.00/month. 

Looking at my most recent bill, I don't see an itemized charge charging me for a modem. I do see the modem in the internet section of my bill saying (DOCSIS3.0 modem required) but no itemized charge. 

So my question is, if I were to cancel all but my phone, would Cox suddenly begin chargging me for this modem? Could I just go buy my own? 

I assume they'll have me put a filter on there if I keep it, but if I have to start shelling out 7/10 bucks a month for modem rental, that sort of negates the measured line cost I get. 

TIA. 

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Hi chuckchuck,

Our concern is to protect our customers privacy. Unfortunately, we're unable to discuss billing issues in a public technical forum. Please email us at cox.help@cox.com to allow us to address your concerns. Include your name, full service address, and the last four of your SSN or four digit Cox PIN. Also, please be sure to include your concerns.

Thank you,

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