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New Contributor
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Email Issues
I am unable to send or receive emails on any of my devices (Ipad, Android Phone, Computer through Outlook as well as logging into the Cox Web App.) They all come up with no error messages, seem to send and receive just fine, but have not given me a new email message in 3 days. I even try and send them to myself and it appears to go out...but even that is not showing up since my Friday test. Now they just appear to be sent but never show up in my sent folder.
Please help.
Tecknowhelp
Valued Contributor II
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Try creating a new email address and testing that? Sounds like maybe you have some kind of rule or block stopping them from incoming.
Also try sending a friend a email, and have them try sending one to you. That will further isolate the issue.
Last, when you say "Cox web app" do you mean webmail.cox.net?
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Brianf1967
New Contributor
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Brianf1967
New Contributor
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I forgot to add that other emails we have through Cox are working fine
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Tecknowhelp
Valued Contributor II
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Have you checked your webmail rules and filters under settings? See here for more info.
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Brianf1967
New Contributor
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Mail started back up this evening...not sure what you guys did but thank you. Btw will all the mail since it stopped eventually show up?
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ChrisL
Former Moderator
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Mail should get queued for delivery at a later time. I would imagine by now it should have all now been delivered.
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