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Received letter in regards to swapping out DVR. Would like to swap both DVR I currently have.
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URC-8820-MOTO remote doesn't control DVR
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DVR List keeps jumping back to beginning
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DVR recordings keep stopping
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Cox Customer Retention No Longer Exists
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Cox bill wrong
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Poor internet service
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Cox / spectrum sucks
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NicholeC
Moderator
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I was able to locate the account and see we have a tech coming out to exchange the box. Are you also experiencing trouble with the other box? The tech can address that during this appointment.
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