mkobus's profile

New Contributor

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3 Messages

Closed

DVR Recording

The old contour you could start a recording 10/15min early now (Contour 2) it's 2 min. Problem is RAI Italian channel sometimes starts their program earlier than posted and miss the beginning of a recorded program. This needs to be extended in order to watch international channels. Very upset wife! Wife wants old system back. Please HELP!!!!  Has a 30 min after record which is ok. But we need the start to be early.

Thank you,

Mark

Contributor III

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521 Messages

I still have the Contour 1.  Thanks for the notice about the change in Contour 2.   You probably need to record the previous program to make sure you get the entire RAI show. 

Former Moderator

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1.9K Messages

mkobus,

Thank you for the feedback. Are any of the shows available on RAI's website? It's possible that you can catch the shows there while we look into changing this feature.

New Contributor

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3 Messages

It seems the start timing is off with RAI Italian. Only way to solve this is to start recording before start time, Sometime shows start 30 min early?? Please extend time from 2 min before start to at least 30min. Like the old DVR.

New Contributor

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3 Messages

Recording the show before is so confusing. Want my Contour 1 back.....

Former Moderator

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1.9K Messages

I have submitted your request to our Video Team for review. I apologize for any inconvenience this has caused.