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DVR Guide
The guide on my contour will not show information when hitting the info button over an episode, it just says "no information". Since it can't see the information all of my scheduled record all first run episodes do not record. Is anyone else having this problem?
ColleenD
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Do you only have the one box? If you have more than one box, are other boxes exhibiting the same symptom? Usually issues with guide data can be corrected by checking that the coax cable is tight at all connection points from the back of the box to the cable connection at the wall. This includes any splitters that might be in place. Also, once the connections are verified to be finger tight and undamaged please unplug power tot he box for at least a full minute or two, then plug it back in and allow the box to boot completely.
Let me know how these steps work out.
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