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New Contributor
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Download Speed
Why is it when I test my down/up load speeds on speedtest.net it shows ~31Mbps down and ~6Mbps up, but when I check it on Cox.com it shows 5-7 Mbps down and .2 - .5Mbps?
I just had a service tech out and oddly enough he did not use Cox to check speed, he used speedtest.net. I guess I would too, as my internet response times are terrible!
Health_Edge
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Valued Contributor III
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Its possible the server they use are having some problems, but that would just effect the results, not your actual service. What about normal use? Any problems downloading or streaming video?
Also, what tier/plan do you have?
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ClevelandITGuy
New Contributor
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This is funny, because right now I'm using both the Cox speed test and the speedtest.net test (both powered by OOKLA, by the way), and my down stops at about 3.5 down, but shows almost 19 up (yes that's "19 up", not 1.9)...
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