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New Contributor
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Download Speed
I have a cox preferred account that is supposed to provide 50 mbps download speed. When I use speed-test.cox to measure it, I get only ~25mbps while speedcheck.cox gives me 50mbps. Other online sources (Ookla) measure the download speed st 30 - 35 mbps. I connect to the modem thru a router, and have replaced the old one with no change in the resulting download speed measurements. I am very curious about this........any ideas??
Health_Edge
+5 more
Valued Contributor III
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First thing I would try is bypassing the router and connecting direct to the modem. What are your speeds then?
Also, what kind of modem and router do you have?
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ChrisL
Former Moderator
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I'm with Health Edge on the idea of trying without the router. I'm seeing some indications from this end that it may be a legacy model and might not be suitable for the Internet speeds now being offered.
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Chas1
New Contributor
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Health Edge and Chris L...........
I have tried connecting directly to modem, bypassing new router (Netgear), without any change in results. The modem is the high-speed device supplied/installed by Cox.
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ChrisL
Former Moderator
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When was the last time you tried this? Did you push the reset button after connecting the new device?
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