Dan23's profile

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Downgrade

how do you downgrade your tv package? I would like to remove the starz package

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2.8K Messages

Do you mean online? if so, you can't. You have to call up and talk to them.

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Hi Dan,

My team might be able to help with that! Send an email with your full name, address, and the Cox PIN to cox.help@cox.com. Alternatively, you can get the number to our Sales and Billing teams by choosing your correct location at www.cox.com/residential/support/contact-us.cox.