Does cox offer a package with 10MB upload in hampton roads?

when looking at the packages on the website I see a 30/6 package, but then I see another package as well that offers 10mb upload, but you can only see it at checkout. It's not listed on the actual site. Has the 10mb package in the HR area been discontinued? And if not how would i go about upgrading my package? I tried to do it earlier, but it asks for my social for a credit check. Typing my social over my computer is not something I really want to do, and the entire credit check is pointless if i already have service with you guys, no?