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when looking at the packages on the website I see a 30/6 package, but then I see another package as well that offers 10mb upload, but you can only see it at checkout. It's not listed on the actual site. Has the 10mb package in the HR area been discontinued? And if not how would i go about upgrading my package? I tried to do it earlier, but it asks for my social for a credit check. Typing my social over my computer is not something I really want to do, and the entire credit check is pointless if i already have service with you guys, no?
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KipK
Former Moderator
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Currently we are only really publicizing the Ultimate tier, which is 100mbps down and 20mbps up, but we also have the Premier Plus tier offered in some packages which is 60mbps down and 12mbps up.
Premier Plus is still available as far as I know ($75.99/mo) but its eventual fate is uncertain, given that the nationwide speed upgrade will be rolling out here soon (wish I knew exactly when, since I live in Virginia Beach, but I get to watch the system upgrades coming fast and furious in the overnight reports so I know it's soon) and will push the existing Premier tier from 30/6 to 50/10.
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