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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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2 Messages
Closed
i activated my phone modem . i can call out but not receive calls
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URC-8820-MOTO remote doesn't control DVR
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its after sunday and still no internet
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Disabling CoxWifi
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Help!
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URC-8820-MOTO remote doesn't control DVR
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Tv upgrade to HD
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Cox bill wrong
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Poor internet service
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Cox / spectrum sucks
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Trikein
Contributor III
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Try calling 1 -800-444-4444. It will read the number your calling from(your number). Is that the number your dialing? If so try dialing *73 to disable any forwarding and then try calling yourself from a cell phone and report what happens.
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Becky
+2 more
Moderator
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Hi Brad,
Did you recently add Cox Digital Telephone Service and request that a phone number be ported from another carrier? If so, it is possible that the port process has not yet completed.
I'd like to find out what is happening so we can get this resolved as quickly as possible! Please email me at coxhelp@cox.com so I can locate your account. Be sure to include a phone number where we can reach you!
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