BradBAB's profile

New Contributor

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2 Messages

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digital phone

i activated my phone modem . i can call out but not receive calls

Contributor III

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806 Messages

Try calling 1 -800-444-4444. It will read the number your calling from(your number). Is that the number your dialing? If so try dialing *73 to disable any forwarding and then try calling yourself from a cell phone and report what happens.

Moderator

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4.3K Messages

Hi Brad,

Did you recently add Cox Digital Telephone Service and request that a phone number be ported from another carrier? If so, it is possible that the port process has not yet completed.

I'd like to find out what is happening so we can get this resolved as quickly as possible! Please email me at coxhelp@cox.com so I can locate your account. Be sure to include a phone number where we can reach you!