Eve's profile

New Contributor

 • 

2 Messages

Closed

Credit

I would like to request a credit on my bill for the time I was unable to use my internet connection or view my TV during the recent outage.  Thank you.

Contributor III

 • 

625 Messages

Seriously...? Why would you start a new thread for that instead of CALLING COX to speak to a billing rep?

Moderator

 • 

1.1K Messages

Eve,

If you plan to participate in the Cox Support Forums, please review the following guidelines as well as the Cox Support Forums Terms and Conditions of Use. For any billing questions, please contact our Cox Billing Department by phone at https://www.cox.com/residential/contactus.html or you may email us at Cox.Help@cox.com for account assistance and billing concerns. If emailing, please include the following:

*Full address,
*Name on the account, and
*Authenticate with the last 4 digits of the primary account holder's ssn, and
* A detailed description of what's happened and how we can be of assistance.

Thank you!



Related Content

Recent Discussions