Visitor

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1 Message

Internet down 89149

Chat, I'm reaching out about my home internet. We are currently experiencing an outage and I want to check if I would get a credit for the hours we have no internet. 

 

I appreciate your time 

Moderator

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729 Messages

andreyfrazier - Hi, we can certainly credit your account for any downtime. Please email us at cox.help@cox.com and include your full name, address and a link to this Forum post. Thanks! 
-Steff

Visitor

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1 Message

I agree the service of the internet in xxxx is terrible and continues to get worse. It is so weak my alarm system cameras can not operate properly and the mobile app barely gets a signal immediately. I am so sick of dealing with poor service in Painted Desert Community off Ann Rd and Centennial.

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Moderator

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729 Messages

kathyin89149 - Sorry to hear that you're having trouble with your home network. We can definitely help! Please email us at cox.help@cox.com and include your full name and address. Thanks! 
-Steff