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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
Chat, I'm reaching out about my home internet. We are currently experiencing an outage and I want to check if I would get a credit for the hours we have no internet.
I appreciate your time
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Internet Package options
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Having to reset modem several times a day
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Started service yesterday and still no internet
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Thank you. DEVON
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Will my e-mail address change?
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Sent a email already no response
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Internet Package options
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Constant outages
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Internet down 89149
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StephanieS
Moderator
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andreyfrazier - Hi, we can certainly credit your account for any downtime. Please email us at cox.help@cox.com and include your full name, address and a link to this Forum post. Thanks!
-Steff
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