BE's profile

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Cox TV On Demand

On Demand has become basically useless. Many shows are no longer updated or go weeks or months without an update so are useless for keeping up the continuity of shows that I might miss an episode of. In addition Cox 'steals' networks we've had for years such as the recently hijacked BBC. I've been a customer for 33 years and have never stayed with a company that has so many flaws but it seems to be the case with all providers for now but am looking. My phone has been hijacked by robo calls, telemarketers, hang ups, prisoners trying to call collect etc etc etc until I no longer use it. Don't you realize that without your customers you would no loner exist???????????????????????

Valued Contributor III

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2.8K Messages

And your technical question is...???

[Note: This is NOT the "*** and Moan Forum.]

Contributor III

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394 Messages

BE, 

I can see you're clearly upset however this is a technical forum to allow our customers to assist each other with specific issues. Your complaints appear to be  more specific to your account. We'd like to look into the issues you're brought up affecting your account, however in order to address your issues, we will need you to provide us your account information. Please email our team at cox.help@cox.com & provide us your full name, street address, Cox PIN and a detailed description of the exact issues you're having along with any error codes you may be getting and troubleshooting you have already done with our technicians.